Girdhar Finlease Private Limited
Policy of Girdhar Finlease Private Limited (a company incorporated under the Companies Act, 2013 having its
registered office at 106, First Floor, Surya Kiran Building, 19 Kasturba Gandhi Marg, New Delhi - 110001, India
(in any case, hereinafter referred to as “Fundsmama”, “Girdhar Finlease”
“we”, “our” or “us”), is an electronic record in the form of an electronic
contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended
provisions pertaining to electronic documents / records in various statutes as amended by the Information
Technology Act, 2000. The term “you”, “customer”, “user”,
“borrower” denotes the person who avails the services of FundsMama by using the mobile application
electronic, or digital signature.
related to the management and handling of personal information of users (hereinafter referred to as “the
Users”) using the services of FundsMama platform accessible through mobile/smartphone application name
Fundsmama. We understand that you entrust us with certain information to help us provide various Services. In
exchange for your trust, you expect and deserve our commitment to treat your information confidential with
Policy describes the policies and procedures followed by FundsMama with respect to collection, use, disclosure
and deletion of your information and other data that we gather when you register for using our Fundsmama
Application and Services by creating a user account (“Account”), interact with other Users and
third-party websites and services. This document is published and shall be construed in accordance with the
provisions of the Information Technology (reasonable security practices and procedures and sensitive personal
data of information) Rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy
Policy for collection, use, storage and transfer of sensitive personal data or information.
our application or website. you hereby provide your unconditional consent or agreements to as provided under
section 43a and section 72a of Information Technology Act, 2000.
complies with all regulations on the protection of Personal Information specified in laws and regulations
applicable to information and communication service providers.
the importance of "Personal Information" including "Sensitive Personal Information" provided
by natural persons, under lawful contract. We intend to take reasonable measures to keep such information
confidential and may share it with our affiliates and third parties under appropriate arrangements and under the
applicable laws and policies. The list of such third parties can be accessed from the below in the link: https://fundsmama.com
We respect your
types of information that we may collect from you when you access or use our website(s) or Fundsmama mobile
application (collectively, "Platform"); and
Our practices for collecting, storing, using, maintaining, protecting, disclosing, transfer, etc. that
acknowledgment and consent
not use or access our Platform(s). By mere use of the Platform(s), you expressly and unconditionally agree to
the personal information/ sensitive personal data submitted by you in accordance with the terms contained
applies only to the information we collect through our Platform(s), in email, text and other electronic
communications sent through or in connection therewith (collectively “User Information”). When you
submit user Information on the Platform, it shall be deemed that you have granted us the right to collect,
and a licenced NBFC duly registered with Reserve Bank of India, hereinafter referred to as
in case of Loan applications. Please read this policy carefully to understand our policies and practices
regarding your information and how it will be treated in accordance with this policy.
When you use,
download, and access the FundsMama by using Fundsmama Application (“Application”), you are
consenting to the collection, transfer, storage, disclosure and other uses of your Information as described in
Personal Information Policy of the services of FundsMama is as follows:
For the purpose
- Account means a unique
account or identifier created for you to access our Service or parts of our Service.
- Application means the software
program provided by the Company downloaded by you on any electronic device, named FundsMama.
- Company (referred to as
either "the Company", “FundsMama”, "We", "Us" or "Our"
in this Agreement) refers to Girdhar Finlease Private Limited, Delhi.
- Country refers to:
- State refers to: Delhi,
- Device means any device
that can access the Service such as a computer, a mobile phone or a digital tablet etc.
Partner” means banks,
non-banking financial companies and other financial institutions regulated by the Reserve Bank of India,
with whom there is an arrangement with FundsMama to facilitate Services through the Platform;
- “Loan” means various
lending products offered by FundsMama or its Lending Partner through Platform to you on the terms and
conditions agreed with you.
Application” means the digital
journey done by you while applying for Loan on Platform.
Data is any information
that relates to an identified or identifiable individual.
- Service refers to the
services provided by the application.
Provider means any natural
or legal person who processes the data on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the
Company, to perform services related to the Service or to assist the Company in analyzing how the service is
Data refers to data
collected automatically, either generated by the use of the Service or from the Service infrastructure
itself (for example, the duration of a page visit).
- you mean the individual
accessing or using the Service, or the company, or other legal entity on behalf of which such individual is
accessing or using the Service, as applicable
B. Type of Personal Information
collected and Purpose and Use of collection
While using our
Service, We may ask you to provide us your consent with certain personally identifiable information that can be
used to contact or identify you. The Personal Information will not be used for purposes other than providing
services. Prior approval of the users would be required, in case of change in the purposes.
a) Identity and
profile-related data: This includes
your first and last name, Date of Birth, country of origin, username or similar identifiers, gender, title,
background, feedback, etc.
Correspondence details: This includes
your email addresses, and residential address. Our app also verifies and checks the active SIM status on the
device to uniquely identify you and prevent frauds and unauthorized access.
It is clarified
and declared that we do not view, access or store Contact Lists from your Device.
data: This includes
information about the Location of your device for activities such as serviceability, geo-tagging of wallet
transactions, on-boarding purposes (in case of Loan Application).
data: This includes
identification documents issued by the government or other authorities which includes one of Officially Valid
Documents specified in RBI-KYC directions (Driving License, Voter’s ID, NREGA Job Card, Passport, Aadhaar
card, PAN etc.).Fundsmama may ask for one time access to camera for customer onboarding/said KYC process.
data: This includes
details of transactions that may occur through the Platform or in connection with the Services. For example,
transaction data may include the services you have sought or availed through the Platform or confirmations of
f) SMS: We and our
authorized service provider (Finbox) shall access
all your SMSs and collect the SMSs with alphabetic or less-than-10-characters numeric sender name only. When the
user grants permission, this app and our authorized service provider (Finbox) accesses,
reads, collects, and uses the collected SMSs solely for verifying your financial position and assessing your
credit risk to enable loan, even when the user is not engaging with the app.
data: This includes
your past credit history, income details, details of loans issued or otherwise applied for through the Platform,
payments and repayments thereof, your bank account details, and bank account statements (only in case of loan
application by taking one time access to the storage).
h) Marketing and
communications data: This includes
your preferences in receiving marketing messages from us and our third parties and your communication
i) Usage &
Device data: This includes
information about how you use the Services. Usage Data may include information such as your Device's
Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you
visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other
diagnostic data. When you access the Service by or through a mobile device, we may collect certain information
automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID,
the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use,
unique device identifiers, Name and Version of system and application software; Other information collected:
Installed applications on User’s device; crash logs, diagnostic and other app performance data, such as-
App launch time to improve user experience, etc.
We may also collect information that your
browser sends whenever you visit our Service or when you access the Service by or through a mobile
j) Storage: Storage access
is required for secure download, saving, and/or upload of your KYC and other relevant images/ documents (bank
statement, etc., if required) to your phone and also for raising complaints by uploading screenshots/ images,
downloading order history, etc. This ensures a faster application process and a seamless user experience. The
image file may contain location data, camera specifications, licence information, etc.
data: This includes
Credit and debit card number (last 4 digits) WiFi connection information and any information collected by us
regarding you available in the public domain.
We may receive
Personal information about you from third parties, such as social media services, commercially available sources
and business partners. If you access Website through a social media service or connect a service on Website to a
social media service, the information we collect may include your user name associated with that social media
service, any information or content the social media service has the right to share with us, such as your
profile picture, email address or friends list, and any information you have made public in connection with that
social media service. When you access the Website through social media services or
connect any Website to social media services, you are authorizing Funds Mama to collect, store, and use and
Mama shall share the relevant data with Girdhar Finlease Private Limited/Other Lending Partners and to their
policy of Girdhar Finlease Private Limited/Lending partners (if applicable).
We use this information to
provide our Service and to improve and customize the features of our Service.
You can disable
access for these permissions in your device settings at any time, or revoke/withdraw access rights from the
application, however we recommend that you keep these permissions enabled so that we can provide you
C. Term of retaining and use of
your personal data
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce
our legal agreements and policies.
will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter
period of time, except when this data is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time periods.
preserve the records pertaining to the identification of the borrowers and their addresses obtained while
opening the account and during the course of business relationship, for at least five years after the business
relationship is ended.
You may write
to us in case you want us to remove your data from our records. We will ensure to fulfil your request subject to
any requirement of retaining information as per applicable law.
Use of your
The Company may
use Personal Data for the following purposes:
provide and maintain our
Service, including to monitor the usage of our Service.
manage your Account: to
manage your registration as a user of the Service. The Personal Data you provide can give you access to
different functionalities of the Service that are available to you as a registered user.
- For the
performance of a contract: the development,
compliance and undertaking of the purchase contract for the products, items or services you have purchased
or of any other contract with Us through the Service.
- To contact
you: To contact you by
email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile
application's push notifications regarding updates, informative communications, promotions, marketing
communications related to the functionalities, products, contracted services and sponsored content,
including the security updates, when necessary or reasonable for their implementation.
- To provide
you with news, special
offers and general information about other goods, services and events which we offer that are similar to
those that you have already purchased or enquired about.
- To manage your
requests: To attend and manage
your requests to Us.
- For business
transfers: We may use your
information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the
- To Improve our site (we
continually strive to improve our site offerings based on the information and feedback we receive from
- The e-mail address,
contact details provided by you including the contact details linked to your KYCs may be used to send you
information, respond to inquiries and to address other requests or questions and to intimate you the due
date of payments (if any) or breach of any contract entered by you for grant of any service by
- For other
purposes: We may use your
information for other purposes, such as data analysis, identifying usage trends, fraud detection and
prevention, determining the effectiveness of our promotional campaigns and to evaluate and improve our
Service, products, services, marketing, and your experience.
- Otherwise with your
D. Storage and Transfer of your
information, including Personal Data, is processed at the Company's operating offices and at any other
places where the parties involved in the processing are located, in accordance with applicable laws. The Company
ensures that your information, including Personal Data, is processed and stored in servers located in India, in
accordance with applicable laws.
Your consent to
transfer. However, the Company ensures that the third parties with whom the data is shared are compliant with
the technology standards/ requirements on cybersecurity stipulated by RBI and other agencies, or as may be
specified from time to time.
application gives the option to the customers to restrict sharing of the data with Third Parties.
will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with
there are adequate controls in place including the security of your data and other personal information.
agree that such disclosure, sharing and transfer of your Personal Information shall not cause any wrongful loss
to you or to any third party, or any wrongful gain to us or to any third party.
disclose your Personal Information to third parties only in the following limited circumstances:
- With Service
Providers: We may share your
personal information with Service Providers to monitor and analyze the use of our Service, to contact
you. We may transfer, share, disclose or part with all or any of your Information to various third-party
service providers / partners / banks and financial institutions for one or more of the Purposes or as
may be required by applicable law. In such case we will contractually oblige the receiving parties of
the Information to ensure the same level of data protection that is adhered to by FundsMama under
If you use the Services of
third parties through the FundsMama Application, FundsMama may disclose your Personal Information to the
associated third-party service providers to facilitate/enhance/complete the Services offered. It is
information. FundsMama shall not be responsible for use and disclosure of Information by third
parties/service providers. By using the site and our services you authorize us to exchange, share, part
with all information related to your details and transaction history to such service providers/credit
bureaus/agencies and/or for participation in any telecommunication or electronic clearing network as may
be required by applicable law, customary practices, credit reporting, statistical analysis and credit
scoring, verification or risk management and you shall not hold us liable for use or disclosure of this
- With business
partners: We may share your
information with trusted partners who work on behalf of or with us under confidentiality/non-disclosure
agreements. These entities may use your Personal Information for performing marketing services, delivering
goods, administering promotions, analyzing data and usage of the Service through the Fundsmama Application,
processing credit/debit card payments, operating the Service or providing support and maintenance services
said sharing of data and you shall not hold us liable for use or disclosure of this information.
- For payment
processing: you agree that We use
other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to
enable you to make payments for availing Services on Application. When you sign up for these Services, you
may have the ability to save your card details for future reference and faster future payments. In such a
case, we may share your relevant Personal Information as necessary for the third parties to provide such
services, including your name, residence address and email address as available in our records. The
processing of payments or authorization is solely in accordance with these third parties’ policies,
terms and conditions and we are not in any manner responsible or liable to you or any third party for any
delay or failure at their end in processing the payments.
- With Government
and Law Enforcement Agencies: We may also share the
information with the government authorities or courts, pursuant to applicable laws and directives, for any
investigation for offences in order to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety of any person, violations of
various terms and conditions or our policies.
- For business
transfers: We may share or
transfer your personal information in connection with, or during negotiations of, any merger, sale of
Company assets, financing, or acquisition of all or a portion of Our business to another
Affiliates: We may share your
information with Our affiliates, in which case we will require those affiliates to honor this Privacy
Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other
companies that We control or that are under common control with Us.
- With other
users: when you share personal
information or otherwise interact in the public areas with other users, such information may be viewed by
all users and may be publicly distributed outside.
Partner/ Lending service Provider: Relevant information
collected by Fundsmama is shared with Girdhar Finlease Private Limited or its Lending partners and their
Lending service providers (“Parties”) in case the customer
wants to make a loan application. Further, the data usage, storage transfer is further regulated in
accordance with the privacy policies of the respective parties. However, the customer shall at all time have
the option to revoke the access provided to share the information any further and also, to withdraw consent
to share the data with third parties.
- With your
consent: We may disclose your
personal information for any other purpose with your consent.
By using our
services, you agree and consent to our collection, storage, processing and sharing of information (including
sensitive personal data or information) about you or your use of services with third parties or service
providers identified above.
When we share,
process your information (including sensitive personal data or information) about you or your use of services,
we ensure that it is shared or processed in compliance with applicable laws.
It is clarified
that any information that is freely available or accessible in public domain or furnished under the Right to
Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal
If you do not
agree to each and all of these terms and conditions, please do not use the website/ app to avail Services from
FundsMama. You may at any time while availing the Services withdraw your consent by contacting us as described
in the “Contact Us” section. However, in the event of withdrawal of consent, We may not be able to
serve you any further, also we will retain information which is required for fulfilling regulatory or legal
Security of Personal Data
The security of
your Personal Information is very crucial to us. It is our endeavor to protect your Personal Information against
any type of unauthorized usage. To do this, FundsMama has adopted measures like internal reviews of the data
collection, storage and processing practices and security measures, including appropriate encryption and
physical security measures to guard against unauthorized system access where your personal information is
stored. FundsMama has taken measures applicable under law to protect your information.
implemented technical controls like firewall, encryption, password, WAF, SOC, Anti-virus etc. and management
controls like access management, log review, NDA etc. for better safety of the information given by you.
share information with other third parties under strict confidential/non-disclosure agreement but won’t be
liable for the security breach of the third party. FundsMama cannot also be held responsible for the loss or
damage to you, as a result of you providing the information to third parties.
designed and implemented Incident Management policy which shall be followed in case of any security
does not address anyone under the age of 18. We do not knowingly collect personally identifiable information
from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided
Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone
under the age of 18 without verification of parental consent, We take steps to remove that information from Our
If We need to
rely on consent as a legal basis for processing your information and your country requires consent from a
parent, We may require your parent's consent before We collect and use that information.
G. Method of Disposal of Personal
data is immediately disposed off after the purpose of its collection has been fulfilled, in accordance with this
policy and other applicable laws. The above information, unless otherwise required by law, shall not be used for
any other purposes, other than the original purpose as mentioned in this policy document.
You have the
right to delete or request that we assist in deleting the Personal Data that we have collected about you.
you may update,
amend, or delete your information at any time by signing into your Account, if you have one, and visiting the
account settings section that allows you to manage your personal information. You may also contact Us to request
access to, correct, or delete any personal information that you have provided to Us. Please note that you shall
be able to edit or delete only that information which does not impact the services provided by us to you. You
also may not be able edit the information which has been verified through external sources during KYC process,
in order to update such information re-KYC needs to be initiated by you. You are also entitled to review the
information provided and ensure that any personal information or sensitive personal data or information found to
be inaccurate or deficient be corrected or amended as feasible.
that the application in compliance with the applicable laws and guidelines give you the right to revoke access
to the permissions given by you for using the application or to avail the services. Further, the application
further gives the option to discontinue sharing the information with the third parties.
however, that we may need to retain certain information when we have a legal obligation or lawful basis to do
information printed on paper is shredded or incinerated for disposal. Personal information saved in a digital
format is deleted by using technology that prevents the recovery of deleted records.
H. Administrators in Charge of
Management of Personal Information
designated an administrator in charge of the management of the personal information of Users and strive to
protect the personal information. He/she may be accessed as under:
First Floor, Surya Kiran Building, 19 Kasturba Gandhi Marg, New Delhi - 110001, India
“cookie” is a small piece of information stored by a web server on a web browser, so it can be later
information/data/details will be collected via cookies and other tracking technology; however, if you previously
provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and
tracking information may be shared with third parties.
J. Your Consent
your personal information, you consent to the use of that information by us as detailed in this policy. You
hereby expressly and irrevocably authorize FundsMama / its partners / affiliates to collect, store, share,
obtain and authenticate any aspect of your personal information / KYC either directly or through any of the
authorized agencies and disclose such information to our agents /contractors / service providers and to also use
such information in the manner that may be required by FundsMama/ its partners / affiliates including for the
purposes of its business and for such time period as we may deem fit ,within the scope of this privacy
In this regard, you expressly and irrevocably authorize Fundsmama/ its partners /
affiliates to collect, use, verify and authenticate your personal identity information / KYC in any manner as
may be deemed fit.
K. Third Party
In relation to
the payment gateways used by you to do payments to different sites or for the services, these gateways are
managed by the third parties and hence are controlled by the same. At some point some of the information is
saved in these third-party sites. FundsMama is not responsible for any type of loss or damage to you, with
regard to the information held by these third-party sites. However, these payment gateways are digitally
encrypted, thereby providing the highest possible degree of privacy, security, and care.
may also have links to third-party websites and services that are outside our control. Further, We, Our group
companies, Our affiliates, and the directors and employees (“the Group”) accept no liability and
will not be liable for any loss or damage arising directly or indirectly (including special, incidental or
consequential, punitive, or exemplary loss, damage or expenses) from Your use of any mobile application or any
site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising
from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy
with any mobile or online application, its Contents (material, information, data, money market movements, news
items, etc.) or associated services, or due to unavailability of any application or any part thereof or any
Contents or associated services even if the Group are advised of the possibility of such damages, losses or
We are not in a
position to control or guarantee the accuracy, integrity, or quality of the information, data, text, software,
music, sound, photographs, graphics, videos, messages or other relevant materials available on the Linked Sites.
To clarify, please be aware that the information you provide on the Linked Sites shall be governed by policies
of the Linked Sites which you view.
L. Governing Law or Dispute
shall be governed by and construed in accordance with the Indian laws The courts at Gurgaon (HR) shall have
exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.
If any dispute
arises between FundsMama and the User in connection with or arising out of the validity, interpretation,
implementation or alleged breach of any provision of the Policy, such dispute shall be referred to and finally
resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being
in force, which rules are deemed to be incorporated by reference in this clause. There shall be one (1)
arbitrator and the seat of the arbitration shall be Gurgaon, India.
M. Right of
Users have the
right, at any time, to know whether their personal information has been stored and can consult FundsMama to
learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented,
cancelled, updated or corrected, or for transformation into anonymous format or to block any data Requests
should be sent to the administrator in charge of the management of the personal information of Users at the
contact information set out above.
Application does not support “Do Not Track” requests. To determine whether any of the third-party
services uses honor the “Do Not Track” requests, please read their privacy policies.
N. AMENDMENTS TO THE PRIVACY
We may amend,
a notice on the website and Application, along with the link to the updated policy, so that you may be aware of
the information we collect and how we use it at all times. Use of information we collect now is subject to the
Policy when they continue to use the Website(s) and/or Application(s) after such changes have been first
FORCE MAJURE AND INDEMNITY:
LIMITING THE FOREGOING, EVERYTHING ON THIS SITE, THE CONTENT, SERVICES AND MATERIALS IN THE SITE ARE PROVIDED
"AS IS" AND ON AN "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND
EITHER EXPRESS, IMPLIED OR STATUTORY. WE DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR ENDORSEMENTS REGARDING
THE ACCURACY, RELIABILITY, USEFULNESS OR COMPLETENESS OF THE SERVICES, CONTENT OR MATERIALS IN THE SITE OR ANY
SITE LINKED TO IT. TO THE MAXIMUM EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, NON-INFRINGEM ENT, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY,
COMPLETENESS, AVAILABILITY, COMPATIBILITY OR ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WE DO NOT
WARRANT THAT THE SITE OR THE SERVICES, CONTENT, MATERIALS OR FUNCTIONS CONTAINED IN THE SITE WILL BE
CONTINUOUSLY AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, SERVICES,
CONTENT, MATERIALS OR THE SERVERS THAT MAKE THE SITE OR SUCH SERVICES, CONTENT AND MATERIALS AVAILABLE ARE FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS OR ARE ACCURATE OR COMPLETE. WE DO NOT WARRANT OR MAKE ANY
REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES, CONTENT, MATERIALS, FUNCTIONS OR
PRODUCTS AVAILABLE THROUGH THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. you
ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO you.
FundsMama and its affiliates, nor their or their affiliates' officers, employees or agents shall be liable
to you or anyone else for any loss, damage or expense arising out of any access to or use of this Site /
Services or any site linked to it, including, without limitation, any loss of revenues or profits, loss of
business or loss of data, indirect, incidental or consequential loss.
You agree to
indemnify, save, and hold FundsMama, its affiliates, contractors, employees, officers, directors, agents, third
party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and
liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related
or any breach of the representations, warranties, and covenants made by you herein or your infringement of any
intellectual property or other right of any person or entity, or as a result of any material posted/ transmitted
by you on the Site including ones that are threatening, libelous, obscene, harassing or offensive.
reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are
required to indemnify FundsMama, including rights to settle, and you agree to cooperate with FundsMama’s
defense and settlement of these claims. FundsMama will use reasonable efforts to notify you of any claim,
action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming
aware of it.
anything contained in the policy, FundsMama won’t be responsible for any loss or damage to you in case of
any Force Majeure Event, which is unforeseeable or not within the control of FundsMama. A Force Majeure Event
shall mean any event that is beyond the reasonable control of FundsMama and shall include, without limitation,
sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots,
insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or
computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of
FundsMama), power or electricity failure or unavailability of adequate power or electricity.
You agree that
no transmission on the internet can be said to be fully secured, hence, FundsMama cannot ensure the security of
all the information provided by you and you do it on your own accord. FundsMama may entrust a third person with
the management affairs of personal information for successful service operation and contract performance to
following entities, and entities and will manage trustee to protect Personal Information from theft, leak, loss,
falsification, harm in accordance with applicable laws and regulations
with Information Technology Act, 2000 and rules made there under or in the event you wish to make a complaint
other matter which concerns you, you can contact the grievance redressal officer as detailed out in our Customer
Grievance Redressal Policy placed on our website.
shall be addressed as per the Grievance redressal mechanism of the Company.
policy takes effect from January 01, 2022. (Last amended April 1, 2023)